Help & guides
Short, practical guides. Tap one to open it.
Getting started
- Open your setting from the left menu and fill in its details under Setting.
- Add your rooms (Baby room, Toddler, Pre-school…) under Rooms.
- Invite your staff under Staff — they get an email and have access as soon as they sign in.
- Add a parent or guardian, then add their child. Every child is linked to a parent.
Adding a child
- First add the parent or guardian — name, email and phone. They receive an invite to sign in.
- Go to Children → New child and pick the room and key worker.
- Fill in allergies, dietary needs and medical notes, and tick photo consent if you have it.
- Add emergency contacts on the child's page.
Daily diaries
- Open Today's diary and pick a child (or go to a child and select View diary).
- Add an entry and choose its kind — the form shows only the fields that kind needs (a nap has a duration, a meal an amount, a nappy a type, medication what was given).
- Add a summary and mood at the top of the day.
- Upload photos to the child's day; parents see only their own children.
Messaging
- Messages → New message to start a conversation with a parent.
- Post an announcement to reach every parent of the setting at once.
- Tick “Urgent” on an announcement to also email all parents and staff.
Invoices & payments
- Invoices → Fee schedules to set up standard charges per child or family.
- Create an invoice for a parent, or Generate from fee schedules.
- Add line items, then Mark sent and Mark paid as they settle.
- Your own MinderSprout subscription is managed under Setting → Plan & billing.
Your plan & billing
- Setting → Plan & billing shows your plan and lets you start a 14-day free trial.
- Manage billing opens Stripe to update a card or cancel.
- If a subscription lapses, the setting locks but all data is kept — paying restores everything.
Still stuck? Raise a support ticket and we'll help.
Contact support